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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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john reidy

September 30, 2026

5 out of 5 rating by john reidy
"Very professional and personable staff.
I would highly recommend"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear you found our team both professional and personable. Your recommendation means a lot to us, and we look forward to serving you again in the future."
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Rosana Cocios

September 30, 2026

5 out of 5 rating by Rosana Cocios
"Scott was amazing! He was very helpful, patient, and professional throughout the whole process. He took the time to answer all my questions and made everything easy to understand. I really appreciate his excellent customer service and how much he cared about helping me find the right insurance. I highly recommend Scott!"
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Scott was amazing and that he provided such helpful, patient, and professional support throughout the process. It means a lot that he took the time to answer all your questions and made everything easy to understand. We truly appreciate your kind words and your recommendation—thanks again for choosing us!"
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L Holland

September 29, 2026

5 out of 5 rating by L Holland
"I have been with State Farm Insurance for nearly 20 years and throughout that time, Rhonda White has been my consistent point of contact. She is extremely knowledgeable, responsive, and genuinely invested in making sure my family and I have the right coverage for our needs, without ever trying to oversell or push unnecessary coverage.

Over the years, I have referred several close friends and extended family member to Rhonda and she has consistently gone above and beyond for them as well. She has helped them find better coverage while also saving them money.

After nearly 20 years, I can confidently say that having an agent I trust and know is looking out for my family is invaluable. I highly recommend Rhonda to anyone looking for an insurance agent who truly cares about her clients and takes the time to do things right."
We responded:
"Thank you so much for the wonderful 5-star review! We’re truly grateful you’ve trusted State Farm with your insurance needs for nearly 20 years. It means a lot to hear that Rhonda has been a consistent point of contact for you—providing the knowledge, responsiveness, and care you deserve. We’re especially glad she’s been able to help you and your referrals find the right coverage while also uncovering opportunities to save. Thank you again for recommending Rhonda and for allowing us to be a trusted part of protecting your family. We look forward to serving you for many years to come!"
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Emily Fairchild

September 21, 2026

5 out of 5 rating by Emily Fairchild
"Scott was so helpful! I was there to help my dad with his insurance policy, when Scott asked about mine. He ran the numbers quickly and was able to save me on my insurance costs as well!"
We responded:
"Thanks so much for the wonderful 5-star review! We’re thrilled to help you and your dad with his insurance policy—and took the time to run the numbers on your coverage and find you savings. We truly appreciate your trust and look forward to helping whenever you need us again!"
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Susan Shaffer

September 17, 2026

5 out of 5 rating by Susan Shaffer
"Danielle sent me a quote in about 10 minutes! She went over everything with me so I felt comfortable. Danielle was very helpful she made the process so easy!"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear Danielle was able to get your quote to you in about 10 minutes and that she took the time to walk you through everything so you felt comfortable. We truly appreciate your kind words—our team is here to make the process as easy as possible."
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Larry Johnson Jr

September 4, 2026

5 out of 5 rating by Larry Johnson Jr
"Very nice friendly and knowledgeable!😊
Danielle from Arizona help me out!!"
We responded:
"Thank you so much for the 5-star review! 😊 We’re thrilled you had a great experience—Danielle will be excited to hear how helpful and knowledgeable she was. We truly appreciate you choosing us!"
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Mary Beth Kelley

September 3, 2026

5 out of 5 rating by Mary Beth Kelley
"We have always used State Farm, and found ourselves in need of a new agent in San Marcos, TX after living full-time in Colorado the past few years. Wow! Scott has been amazingly responsive and proactive. We feel like we discovered a gem in him!"
We responded:
"Thank you so much for the 5-star review! We really appreciate your continued trust in State Farm, and we’re glad we could help you get established here in our office in San Marcos. Welcome to Texas, and we’re here whenever you need anything!"
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Carlos Montalvo

September 1, 2026

5 out of 5 rating by Carlos Montalvo
"Great service"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Linda L

August 30, 2026

5 out of 5 rating by Linda L
"Very helpful, attentive, support, responsive and quick with the quote. Great agent overall"
We responded:
"Hi Linda, thank you so much for your 5-star review! We’re thrilled to hear you found our team helpful, attentive, responsive, and quick with your quote. Your kind words mean a lot to us—thank you again for choosing us!"
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Sergio Vargas

August 27, 2026

5 out of 5 rating by Sergio Vargas
"Rhonda White is absolutely wonderful! I have followed her because she truly knows her stuff and always takes the time to help and answer every question we have. For the past **25 years**, she has been there for us with our auto, home, and life insurance needs.

Rhonda is knowledgeable, trustworthy, patient, and genuinely cares about her customers. Having someone you can count on for that long means everything, and she has always been our go-to person when we need help or advice.

If you’re looking for someone who knows insurance and will treat you like family, I highly recommend **Rhonda White at State Farm/Scott Lazenby. She is the BEST! ❤️"
We responded:
"hank you so much for this amazing 5-star review! We’re truly grateful for your kind words and for the trust you’ve placed in Rhonda over the past 25 years. It means a lot to hear that she’s been there for your auto, home, and life insurance needs—and that her knowledge, patience, and genuine care have made such a difference.

We’ll be sure to share your feedback with Rhonda White and the team at State Farm/Scott Lazenby. Thank you for recommending her—we’re honored to have you as a customer! ❤️"
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susan travis

August 27, 2026

5 out of 5 rating by susan travis
"Danielle was the best. Very friendly and helpful"
We responded:
"Thanks so much for the wonderful 5-star review! We’re thrilled to hear that Danielle was the best—friendly and helpful. We’ll be sure to share your kind words with her. We appreciate your support!"
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Virginia Salazar

August 26, 2026

5 out of 5 rating by Virginia Salazar
"I have known Rhonda for many years now and she has always been very helpful and always lets me know of any changes to my policies, whether it be my auto or life. Thanks Rhonda."
We responded:
"Thank you so much for your 5-star review! We truly appreciate your kind words. It means a lot to hear that Rhonda has been helpful for you over the years and that she keeps you informed of any changes to your auto and life policies. Thanks again for your trust!"
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Jacquelyn Wingo

August 18, 2026

5 out of 5 rating by Jacquelyn Wingo
"Danielle made my switch to State Farm so easy and smooth! She was honest and super helpful with my making changes to my policy. I really appreciate all of your help, thank you Danielle!"
We responded:
"We’re so happy to hear you had a great experience with Danielle - thank you for the wonderful 5-star review! "
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Madison Milwicz

August 18, 2026

5 out of 5 rating by Madison Milwicz
"Kendall was such a joy to work with! She made the whole process smooth, and answered any questions I had."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here to know you had such a great experience with working with Kendall. "
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Anita Gonzales

August 15, 2026

5 out of 5 rating by Anita Gonzales
"Danielle was amazing!! The best insurance rep ever!!"
We responded:
"We really appreciate your 5-star review of Danielle! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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klaryssa vela

August 13, 2026

5 out of 5 rating by klaryssa vela
"Danielle was amazing and was so patient with me! Bonus was an amazing quote we could not refuse! Thank you Danielle!"
We responded:
"Thank you so much for the 5 stars, Klaryssa! We truly appreciate your feedback and so happy that Danielle met all of your needs. We are always happy to help whenever you need us. "
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Katrina M Jansky

August 13, 2026

5 out of 5 rating by Katrina M Jansky
"Kendall was very patient and helpful with a complex insurance policy. Thank you!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to us to know you had such a great experience working with Kendall."
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Dani Leigh

August 10, 2026

5 out of 5 rating by Dani Leigh
"Danielle helped me out and got me an amazing quote!"
We responded:
"Thank you so much for the 5-star review, Dani! We’re thrilled that Danielle was able to help you out and secure an amazing quote for you. We truly appreciate your business!"
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Paula Herrera

August 7, 2026

5 out of 5 rating by Paula Herrera
"Danielle was very helpful and very knowledgeable she knew what she was talking about and got me a good deal on insurance thank you so much"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear Danielle was able to help you—her knowledge and guidance truly make a difference. We’re also glad she was able to get you a great deal on your insurance. Thanks again for choosing us!"
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John Carter

August 5, 2026

5 out of 5 rating by John Carter
"Loved the customer service and Danielle did a terrific job. Great rate and a great company. Thank you"
We responded:
"We’re so happy to hear you had a great experience working with Danielle - thank you for the wonderful 5-star review! Please don't hesitate to reach out for anything else you may need."
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Brooks Kersh

August 5, 2026

5 out of 5 rating by Brooks Kersh
"I appreciate the effort to help reduce my insurance cost as a retired individual."
We responded:
"Brooks, thank you for the fantastic review! We are so glad that Rhonda could assist you with your insurance needs. We’re always here to support you! "
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Kathy Smith

August 4, 2026

5 out of 5 rating by Kathy Smith
"Danielle was great at explaining the different policies and helpful with all of my needs providing a great rate!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Danielle was able to clearly explain the different policies, support you with everything you needed, and help you secure a great rate. We truly appreciate your business and your recommendation!"
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David Bristol

July 30, 2026

5 out of 5 rating by David Bristol
"Danielle was professional and efficient in her help with my insurance coverage. I have been with USAA over two decades and didn't realize just how much my rates had increased over the years. Danielle saved me just under $200 per month for the exact same coverage for my and my wife's cars. Fantastic!"
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LadyRed

July 29, 2026

5 out of 5 rating by LadyRed
"Mr. Scott was very helpful, nice & courteous. Making this transition very quick & easy. Thanks again for all of your help 😀"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Mr. Scott was helpful, courteous, and made your transition quick and easy. We truly appreciate your business! 😊"
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Arturo Navarro

July 28, 2026

5 out of 5 rating by Arturo Navarro
"Outstanding Customer service!!!"
We responded:
"Thank you so much for your wonderful review, Arturo! We’re thrilled to hear you received outstanding customer service. Your satisfaction means everything to us, and we look forward to serving you again soon!"